Privacy Policy.

Information We Collect

HTCortex collects information required to deliver high-performance custom applications, AI pipelines, and client consultations[cite: 1]. This includes:

• Contact Information: Names, corporate email addresses, phone numbers, and organizational details supplied via contact forms or project intake questionnaires.
• Technical & Telemetry Data: IP addresses, browser types, operating systems, session durations, and interaction metrics gathered via automated logging for performance optimization.
• System Architecture Inputs: Sample datasets, API configurations, and business operational inputs provided during project execution under strict NDAs.

How We Use Your Information

Collected data is processed strictly for operational, engineering, and contractual purposes, including:

• Architecting and deploying custom ERPs, CRMs, HRMS, and automated AI workflows tailored to your specifications[cite: 1].
• Maintaining multi-tenant cloud backbones, monitoring system throughput, and diagnosing server runtime errors[cite: 1, 2].
• Communicating technical updates, milestone approvals, billing invoices, and support inquiries.

Applied AI Processing & Proprietary Models

For clients utilizing HTCortex AI automation and LLM integrations[cite: 1]:

Zero Public Model Training: Your private enterprise data, operational logs, and database records processed through our AI pipelines are NEVER used to train public foundation models without explicit written authorization. All custom models built for your organization remain isolated within secure client tenants.

Data Sharing & Third-Party Vendors

HTCortex does not sell, trade, or rent client personal or business data[cite: 1]. We only share information with trusted third-party cloud infrastructure providers (e.g., AWS, Azure, Google Cloud, Vercel) strictly required to host and execute enterprise systems under strict confidentiality agreements.

Security & Data Encryption

We deploy industry-standard security safeguards to protect your information from unauthorized access, loss, or alteration. All transmitted data is encrypted in transit using TLS 1.3 protocols, and sensitive stored records are encrypted at rest using AES-256 standards[cite: 1].

Data Retention & Client Rights

We retain personal data only for as long as necessary to fulfill project requirements and comply with accounting or legal obligations. Depending on your jurisdiction (e.g., GDPR, CCPA), you reserve the right to:

• Request access to or a copy of the personal data we hold about you.
• Request correction of inaccurate information or complete deletion of non-essential records.
• Opt-out of non-essential communications or data processing workflows.

Global Data Transfers

HTCortex is headquartered in Pakistan and operates globally with clients across Australia, the United States, United Kingdom, and Canada[cite: 1]. By engaging with our services, you acknowledge that your data may be processed on secure servers located outside your home country with equivalent data protection protocols[cite: 1].

Data Privacy Inquiries

If you have questions about this Privacy Policy, wish to exercise your data rights, or need a Data Processing Agreement (DPA) for your enterprise, please contact our Data Governance Officer: